| Title | tTrack: mystery empty transition failure |
| Status | duplicate |
| Priority | essential |
| Assigned user | Gareth Rees |
| Organization | TeamShare |
| Description | Trying to replicate an apparently simple change from Perforce to tTrack caused the following tTrack error message "User p4dti-replicator0 does not have privilege for transition ." The change in question was an apparently empty change to a 'DESCRIPTION' field (possibly a trailing whitespace change). The replicator correctly (?) attempted to cause transition 0 (i.e. the empty transition). |
| Analysis | [1] has the error email. The original problem also triggered two more (job000303 and job000304), so this email is not easy to read. The problem described by this job is reported in the first half of that email message (up to message P4DTI-8556). The backtrace shows that the replicator thought that job 'BUG00019' had changed, and it identified the 'DESCRIPTION' field as having changed (although I can't see a change in the values in the backtrace, which makes me think it's a trailing-whitespace change). dt_teamtrack.update() was calling self.case.transition() with transition=0. This is the "empty transition", used for updating a case when there's no transition. But then this call to self.case.transition() failed with the error message given above. GDR 2001-07-15: This is a duplicate of job000245. |
| How found | customer |
| Evidence | <http://info.ravenbrook.com/mail/2001/04/20/12-36-53/0.txt>< http://www.ravenbrook.com/project/p4dt...c/2001-04-27/release-1.0.5-test-report/>, item 4. |
| Observed in | 1.0.5 |
| Created by | Nick Barnes |
| Created on | 2001-04-20 16:11:45 |
| Last modified by | Gareth Rees |
| Last modified on | 2010-10-06 21:40:13 |
| History | 2001-04-20 NB Created. 2001-07-15 GDR Downgraded to "essential" because this is duplicate of job000245. |